Negotiation Skills
The need to negotiate may arise in virtually all commercial
situations and
in most of these, success is critical.
Some people acquire negotiation skills by
accident and without concerted thought or training. Those of us for whom these
skills are less natural need to work a little harder for success!
Those that analyse the process itself and seek the skills
required are rewarded by a clearer understanding of the
dynamics. This enables more accurate risk analysis and
vastly improves the probability of a favourable outcome.
The training includes:
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How to “read” your opponent. |
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Hearing what is not being said |
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Obtaining more information than
your opponent wants to give. |
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Understanding how your own approach
affects your opponent. |
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Conduct of negotiations – Objectives,
Strategies and Tactics. |
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Risk assessment and the power balance. |
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Creating Win – Win situations. |
The principles at work in this subject work closely with
the Assertiveness training. Together, they empower individuals
and teams to greater levels of self-confidence and commercial
success.
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