Influencing Skills
Ideas, opinions, creativity and plans are only as good
as the individual’s ability to persuade and influence
others.
This course enables delegates to understand and communicate
with greater credibility and precision. It examines the
effect of personality upon the ability to influence
others and enables the development of powerful techniques to influence others
most effectively.
The course covers:
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Influence and manipulation. What works, what
does not and why. |
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Preparation – building self and external
image. Internal resources. |
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Accurate targeting – values, beliefs and
listening. |
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Techniques – adapting style, pushing,
pulling and goal setting. |
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Conflict Management – assertiveness, resistance
and choices. |
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Implementation – change management, blocks
and motivation. |
Anyone whose performance depends upon the ability to
influence others will benefit from this training.
The abilities to manage interactions and expectations
more effectively, to minimise resistance and conflict
and understand others’ motivations and strategies
are essential skills at many levels.
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